Originally Posted by Ric
You don't want Customers............You want Good Customers.
I think this is where beginners and Large companies get in trouble. They take everyone as a customer. There are a bunch of Cheap people out there who don't want to pay the going rate and they want Disneyland results. Your real job as a salesman is to QUALIFY the customer.
I have multiply Credentials Framed on the wall above my Desk. But what makes me a real professional is my willing to use two Phrases. The First is ""I don't Know"" some times followed by I will try and find out for you. The Second is a simple ""NO"". Of course my point being we can't know everything and we can't make everyone happy so why deal with the PITA.