Unfortunately, at this time we can not eliminate the convenience fee.
Other merchants may not charge convenience fees, but make you responsible for paying other fees to further make money.
Mr. Martin chooses to send a check to pay for his proerty taxes instead of paying the convenience fee. Why not give your customers the same choice? Yes, of course we could buy envelopes and stamps in boxes and books, whether ordered online and delivered, or physically buying them. However, there are many people that don't do either and choose to pay invoices with convenience fees.
We have priced our product extremely competitively. You receive your own domain and dedicated webpage. That in itself is worth hundreds of dollars. There are not many companies that can offer what we do simply because there will always be fees associated with it (i.e. gateway setup fees, programming fees, hosting fees, domain fees, etc.)
If you have any questions please feel free to contact me.