Originally Posted by tadpole
Let's face reality, in this business you have contractors and you have craftsmen. Both can build a functional system, but only the craftsman can create the perfect visual effect.
Your'e absolutely correct! Although I have not determined if the guy who built that last one I posted was a contractor. My guess is he was a maintenance guy who said "sure, I can build one".
We retail pond supplies and kits and I always tell our customers that just like "Michaels', I can sell you the art supplies but the question is can you create a 'Picaso' with them. We have spent thousands of hours building ponds and taking nature hikes to get to where we are. Nobody is going to do their best work on their first build. Once I explain that concept to people, they almost always opt to pay the extra for us to install it.