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Old 06-01-2011, 12:06 PM
LawnSite Bronze Member
Join Date: Nov 2007
Location: Missouri
Posts: 1,376
Originally Posted by GMLC View Post
Sorry to here about your luck. I have my own opinion on BB but it will not help your issues.

Some advise for you is to make sure the dealer DOCUMENTS EVERYTHING IN WRITING on the repair order including machine hours and when you took delivery. Even if they say its normal make sure its on the repair order(like the paint chips). You will want a track record in writing if BB decides not to warranty everything or if future problems occur due to these current problems. This track record will be the only thing you have if things ever get serious.
GMLC is exactly right. Document everything down to the dot. service intervals, matinence performed, that way if it comes down to it ( and hope it does not) you have a good foot to stand on in court.

Make the dealer sign all warranty repairs on an invoice so he and you have proof of repairs.
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