Originally Posted by vencops
But, I'll say this.....this allows me to personally up-sell each and every one of my customers.
I can't imagine "most" employees having the drive to do this. I could be totally wrong, though. And, IF you're not at your accounts, personally, it's hard to do any sales of "extras".
I would venture to say they need to have a financial incentive like a sales commission. Even that might not be effective for "most" employees, but it'll motivate some a bit, I'd imagine which can only help your sales.