Had a guy call today needing a leak fixed near or below the sidewalk. Wanted a price. I told him my x-ray vision was on the fritz and I can't see what was broken below ground, so I can't give him a price. Since we have to use a shovel, the meter starts when we get there. I gave him my prices. he then said that a handyman service gave him a very high price to replace the two pipes all along the sidewalk. I explained they were probably wasting his money by replacing the whole piping, and we could just fix the pipe that is broken.
Ended with a "I'll call you back if we need you".