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Old 08-10-2011, 12:13 AM
ArTurf ArTurf is offline
LawnSite Silver Member
Join Date: Jan 2007
Location: Ark
Posts: 2,971
On the bill for spring start up I include a watering guideline and mention that things can happen along the way with a list of things to check throughout the year. Maybe 2 out of 50 actually do these things but at least I said it up front. I also mention the shortcomings of the system and if they want to fix them now is the time of year to change them and not when it is 100+ degrees and the ground is like concrete. Been doing this long enough to predict how customers react along the way. If you learn to say things ahead of time you can say I told you so and you will get less argument and really makes you look more knowledgeable.
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