View Single Post
  #78  
Old 08-15-2011, 03:18 PM
Oregon OEP Oregon OEP is offline
Sponsor
 
Join Date: Apr 2008
Location: Kansas City MO
Posts: 140
Quote:
Originally Posted by Richard Martin View Post
Dennis, you may want to put a very definitive marking on the blade or the sticker that identifies it as a G6 Gator. I can see that being a problem.

And just a kinda funny story...

Last year I went into a local mower dealer and asked for a set of Gators to fit an Exmark Lazer Z 60" since it was a Exmark dealer and that mower uses the same blades as my Dixie. He says "No problem" and fumbles around in the stock room for a sec. Then he comes out with 3 blades and slides them across the counter at me. I picked one up, flipped it over and there was no "Gator" stamped into the backside of the blade. I knew it wasn't a Gator to begin with because it had reversed teeth. I told him it wasn't a Gator. He said "Yeah it is, look at it". I told him he was trying to pass off some Chinese blade as a Gator and then I flipped it over. I said Gators have a little alligator stamped into the back and not the words Made In China. He said "whatever" and asked me whether I wanted them or not. I said "No thanks" and walked out the door.
I have had that happen where a customer emailed to complain about the way the Gator Mulcher® he had just purchsed was not working like he expected. After we talked more and he sent me a picture of the blade and then a close up of the part number. It was one of the "Gator" look alikes with the reverse teeth. I sent him the real thing since the dealer would not refund his money and he was then pleased with the cut. We do make sure that the Gator imprint is on all Mulcher® blades. I will discuss adding a G6™ label to the blades.
__________________
Dennis Wainwright
Technical Services Manager
Oregon® Outdoor Equipment Parts
Reply With Quote
 
Page generated in 0.04250 seconds with 7 queries