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Old 01-21-2012, 12:08 AM
Freeze/Thaw Freeze/Thaw is offline
LawnSite Member
Join Date: Jan 2012
Location: NS
Posts: 2
Originally Posted by DVS Hardscaper View Post
I've been itching to post these e-mails, but I've held off until I knew for certain that we are NOT doing the work

I had some folks call about a nice, lead walk. Your traditional tract home, not small, not huge, just your traditional modern day tract home.

So I met with them. Went over everything. The meeting went real well. The client did NOT say or do anything at the initial meeting to throw ANY red flags. This is a prime example of how "pre-qualifying" is not fool proof, when dealing with the public - you can NOT engineer life.

Here is the first e-mail followed by an attachment of his spread sheet that he made for me! I had to convert the spread sheet to two pages. Keep in mind, as anyone here that knows me - I am VERY detail oriented when it comes to my proposals and designs!

Read everything over. The first person to observe where this man's mindset is - will receive a copy of the recipe for my Grandma Helen's Peanut Butter Pie!

Mr. Andrew Hardscape,

Weíve looked over your proposal had a few requests. We were hoping for a little bit more detail on what was included, whatís not included etc. For example, does your cost include the removal of shrubs, or what are the specific dimensions of the work to be done, can you add the cost of adding the low voltage lighting, etc. We might have to add or subtract certain aspects of the job depending on the overall price, but we wanted a list of options and the related costs so we could pick and choose. We really liked your ideas and enthusiasm, and we hope weíre able to do business with you.

Iíve added a spreadsheet that we were hoping you could complete to give us a feel for how much each of the individual jobs should cost (+markup). Itís pretty straight forward. Basically, if you know the square footage of the individual project and you know the cost of your material, labor and overhead then this shouldnít be too difficult. Please let me know if you have any questions.

Thanks in advance for your time,
Joe & Donna

Click Link to see the spread sheet! And umm......Yard guys turned Hardscaping Newbies - sorry, but this spreadsheet isn't what you use to cost a job out
Thank you so much for the laughs. I haven't laughed so hard since Jeffrey Ross roasted Emmit Thomas! That spread sheet is hillarious.

I'm sure we all value our time, some more than others. Your customer clearly stated what he was looking for and it was up to you to provide that info. or move on. You chose to hang on and assume some sort of victim role, which is common in our field.
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