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Old 02-15-2012, 12:11 PM
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Valk Valk is offline
LawnSite Silver Member
Join Date: Dec 2007
Location: Eastern KS
Posts: 2,722
Diffuse the situation!

Look in the mirror and teach yourself how to 'look' concerned.
You will have your inner eyebrows raised and a bit of a crinkle in the middle of your forehead with your eyes just a bit more wide open. This shows that you are listening...and they will perceive this.

I'm not saying to put on a show, but we need to take into account how we are either trying to remedy the situation...OR, stirring the pot...through how we present ourselves.

If you present with anger, you'll have lowered inner eyebrows with a squint = and this will fuel them on.
~ cut it high ~ let it fly ~
Some folks are so contrary that if they fell into a river,
they'd insist on floating upstream.
~ Josh Billings
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