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  #22  
Old 07-01-2000, 08:46 PM
Evan528 Evan528 is offline
LawnSite Silver Member
 
Join Date: Jan 2000
Location: Montgomery County, PA.
Posts: 2,144
i agree partly with lawnranger. If one of my costomers comes out i will talk to him or her for 5 minutes once in a while. Some costomers ive only met 2 or 3 times in 5 years.... I no alot about most of my costomers and because of that they become very loyal to you. Some of my costomers arent picky.. the just want the grass mowed and would hire any scrub that will do it for 5 dollars less but dont because theyknow me and become very loyal to me. I just keep the talking to a minimum but i also ask how there doing and how that vacation they just went on was.... I havent lost a costomer in 2 years... and there are many low ballers around!
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