how to drop customers nicely-& improve your business
I was hoping that this year would be a transition year- one where I could get enough new customers to drop the ones that aren't as profitable or are a pain. Well I've added about 10 mowing accts from the flyers I passed out and refferals. I bid high on all of my estimates and only had about 5 that didn't want my price. Now I'm up to 54 regular weekly accts solo and need to shed some of them to be able to keep up and it makes sense as I have some (3-5) that aren't very profitable, nice people that pay, but just still w a lowball price from when I first started out. Even though I've already started mowing for them, how do I let them go easily and politely?
1995 Ford F-150
12X6 Aluminum Trailer
48 inch Scag V-Ride
Quick 36 Ninja WB
21" Honda HRX
Husqvarna 223L trimmer!
Kawasaki BP Blower
Toro & Ariens snowblowers
"I mow alone, with nobody else. Yes you know when I mow alone, I prefer to be by myself." Matt Thorogood
"All those in the memorial tombs will come out" -John 5:28
"The sea gave up the dead that were in it, and death and Hades gave up the dead that were in them"- Revelation 20:13