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Old 03-31-2012, 06:53 PM
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ptjackson ptjackson is offline
LawnSite Member
Join Date: Aug 2005
Location: Oklahoma City OK
Posts: 165
exactly. Make the default action to just auto renew. If you "make" them sign something they may stop and reconsider the service. Imagine if the gym made you resign a contract every year, soon they'd have a lot of cancelations.

The power of the default action is VERY strong with people
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