Originally Posted by allinearth
I think I deal with a lot of average income households. Many have never had landscape work done so don't realize what it costs. There are many that would be satisfied with what the local lawn boy could do and expect low prices. I would like to believe we are above that level and those are the type of customer that I would like to eliminate or qualify by discussing budget. However, I realize that I have some customers that clearly expect higher levels of detail and quality and I would never even ask budget. On those type you are right. We simply have to give them what they ask for.
Agreed and good post.
Only thing I want to add is that my pitfall is that I want to help everyone regardless of budget so we end up taking on jobs that are just down-right small or annoying just because I want to help.