The factory is worried about more liability. If you are really pissed, I'd keep hammering the branch, the REP and the factory. Tell them you're going to badmouth everyone until the situation is clarified. How did the valves fail? In the past, RB has comped me the parts AND labor for their screw-ups.
Last edited by Mike Leary; 06-13-2012 at 05:27 PM.