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Old 06-21-2012, 02:24 PM
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phasthound phasthound is online now
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Join Date: Jan 2006
Location: Mt. Laurel, NJ
Posts: 4,086
Quote:
Originally Posted by landscapetastic View Post
Well I did mulch for a customer last week. The beds were prepared first, with weeding and weed killer. Today the customer complains that there are small weeds coming through the mulch. Well I said I did my best that I could. And the rest is nature. I never said that I could back everything I do to prevent
weeds 100%. The customer says how dare you blame nature. She says that I need to weed again. I said that you refused to put down the paper, which actually I had seen results with in other jobs.

What do you guys do in this sitution.?
I would find some training in customer relations. Not only is she rightfully upset about your work and your response , she is now telling everyone she knows not to hire you. And I don't blame her.
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Barry Draycott

The nation that destroys its soil destroys itself.
Franklin D. Roosevelt
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