Hello. I've been monitoring for some time and since I just had a site "visit" yesterday I can only add my disappointment and lack of interest the experts showed. The fact that I had damage to new trees and one 20 footer that was removed because of a hazard, that I can't add to my claim, makes me furious. Now I have to wait for a proposal, reject it, amend it and wait longer. I have between 8 and 15 damaged trees plus a centerpiece 75' Blue Spruce toasted.