Originally Posted by greendoctor
Walk I do. If they need so much control, they do not need me or other pros. My job is not to kiss anyone's A$$. What a fired customer asks for, goes there.
I had a cool office phone in the day that gave the number of the caller. A buddy with the phone company got me a reverse phone book, so I could see where the cold call was located. Amazing the number of my "self-bailed" clients forgot and called me again for service. How many do you think I responded to?