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Old 07-15-2012, 04:14 AM
rrfk rrfk is offline
LawnSite Member
Join Date: May 2012
Location: Pitt Meadows, BC
Posts: 8
I have a conversation with my clients after the 6th service. I use a method of mining referrals called VIPS.

I get them to agree there is a VALUE they get from my service.
I tell them I have a very IMPORTANT question to ask them.
I ask for their PERMISSION to have a discussion about referrals.
Then I begin SUGGESTING people, affiliations, groups, work and social colleagues etc. and how best to arrange an introduction.

I've found face-to-face introductions with the current client present to be 100% effective where every other means of referral to be about 25%
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