Originally Posted by yardguy28
everyone runs there business different but I just do what the clients say unless they purchase my premium service.
after all they are the ones paying me. if they call up and tell me it doesn't need cut (which I prefer over driving out there myself to find it doesn't) I say see ya next week then.
90% of my business is basic mow, trim, edge, blow and go. they are actually required by me to call and cancel so I don't waste a trip out there. either they call or if I go out I either cut it or charge them a fuel charge visit depending on my mood.
Yes our means of doing biz is different, but no one right answer fortunately.
I personally want to check ALL the lawns I mow myself, and call my own shots. People want me to maintain their lawn, I don't need them calling me I know what I am doing. Plus some folks may just take a liking to calling you and telling you 'just skip me this week' even when the lawn needs cut. I had that problem couple years back. No more.