Originally Posted by Duekster
To the point of people admitting they do not have money. Most people will do not say that directly, they complain or moan about service or something. I was just noting that it seems more and more people have just come right out and stated it.
I am not saying that SA's do not have value, I have them too. I just do not push them on people right off the bat. Not everyone wants a bundle and I do not push the issue.
Quote: I would not see contracts service agreements (SA) as the cure all either. I have very few frankly and they do not mean much IMHO. End Quote.
Ok..maybe I mistook what you said.
I try to do more pre-qualifying over the phone. I ask some questions and then I tell them basically how it works and most times that tells me whether we are going to be a fit for each other.
Eliminates the wasted time and running on estimates for a price shopper or cheap @SS. My service agreements are flexible on what services you want. If they don't want fert because they are happy with their fert guy then so be it. Its not a deal breaker for me.
If they like to take care of their own landscaping....no problem. Prices go up and down...monthly cost depends on the services they choose. That way everyone is on the same page. I will also state again that most think an agreement is assurance you are going to get paid..not really and unless its for a large amount of money I'm not going to wast the time going to court.
Plus I don't let a customer get to the point of owing me money that the amount would justify taking them to court.