Originally Posted by Crisplawn
This is my first year. Just getting going but all the principles that make any business successful apply. Good marketing, great service, good equipment promptness work great. I see a truck on every corner of our town with nice mowers etc. But I have simply been nice, proffessional, and went extra mile on every property... Some people see that I mow, load mower, get out weed eater, painstakingly weed eat, then edge, then blow. They see that i take care of their yard like it is my own. sometimes these really efficient lawn services are there own worst enemy. I mean they hit a yard with 3 guys do good work but are gone in 20 minutes. no relationship with customer. I mow less yards do it myself probably make as much money and have very happy customers. It just depends on your goals. I used to have another biz with many employees etc. just no longer need or want...
makes sense, I think the customer relationship is very important.