I'm ripping out patches of grass...
Now don't laugh, I'm new to cutting lawns. My question is, when I make a turn I'm tearing out chunks of grass. Doesn't happen everytime, wheels aren't spinning, and I've tried going as slow as possible. I know this happens when the grass is wet, but since we're in a drought, this isn't always the case. Only thing I could think of is that it has something to do with the ground being so dry so maybe the roots aren't deep enough.
I've only had one complaint but when the guy said there were 25 bare spots, I knew he was lying.