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Old 09-29-2012, 09:41 PM
milkie62 milkie62 is offline
LawnSite Senior Member
 
Join Date: Sep 2003
Location: upstate NY
Posts: 813
I think as one poster said,it comes down to a LOYAL customer base.A commercial will probably be looking at bids year to year unless of course it is a smaller business and they are happy with your work.If a residential has kept you around and they are comfotable with you,then that is not a worry.I have one residential where they are out of town alot and another LCO that had a bunch of non english speaking mexicans in the truck give them a $20 less per mow bid.the customer said no thanks.I have a key for the garage so I can put packages in and I pickup the mail when I know they are away.They are happy with me and trust me.
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