Thanks for the response Oldtimer, but it turns out my hypothesis was correct. The instructions in the manual are incorrect, even though the first person I called and talked to at eXmark told me they were correct (I called back a second time and another person told me I was right). The deck leveling instructions are not for the Triton deck. Pretty sad that not only are the instructions incorrect, but the first technical person I talked to at eXmark emphatically ensured me that they were correct, even when I told him I was pretty sure the instructions weren't for the Triton deck. I wasted many hours trying to figure out why things weren't working like they should. After cutting the leveling blocks to the correct height, it took me 20 minutes to level the deck and the mower cuts perfectly now.