Hi! Also a question for you all.
Hi! So glad to finally be a part of this community. Based in central Kentucky, bought a company mid-August from my brother who has moved on to different things.
My question is, do any of you all have accounts who you lose money/break even on that you would never consider dropping because you enjoy the customer/yard? My favorite account has the best grass of any of my accounts and although the yard is priced appropriately, I end up spending 10-20 minutes talking to the customer every time I mow. I happily do extras but as far as I'm concerned it is one of the costs of enjoying what I'm doing.
Anyone else in a similar situation?