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Old 10-19-2012, 06:56 PM
Darryl G Darryl G is offline
LawnSite Fanatic
Join Date: May 2001
Posts: 8,038
I don't really discuss things much with my regular customers. They know the deal already. I just show up and bill them. I have one that does some of it herself, but otherwise I do the cleanups on all of my mowing accounts. The only reason I called one of them was because she was behind on payment and she was up for a service on my schedule. The funny thing is that after we talked she called back to say not to come, but I was already out on my route. It wasn't until after I was already in progress that I found out she had called, but when she saw how many leaves I was blowing out of the grass she understood.
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