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Old 10-21-2012, 12:02 AM
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charmill26 charmill26 is offline
LawnSite Senior Member
 
Join Date: Oct 2006
Location: Omaha, NE
Posts: 369
I have never done a contract or have seen a reason to. I feel they definitely have their place though. From my point of view they would be a must have on the larger accounts like Riggitano said. I have a very high customer retention year to year. The customers I do work for chose me because they want me. (referrals only). For the last year the only customers I don't do work for anymore are the Pita's, the ones that have moved(I often get the new owner though), and the customers that are either too far out of my way or don't fit the type of customers I go for. I think if I was focused on high volume with a lower price and average quality a contract would be beneficial.
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