Does anyone here do contract?
In the beginning we did not make the customer sign a contract. However, over the last 16 years we learned the hard way. It is vital to get a contractual agreement in place. We have developed an instant online quoting system in which lawn care companies can have customers agree to their terms before they do the work. This just helps keep people honest and will hold up in small claims court if you are doing a good job. Check out acculawnsystems.com.