Originally Posted by Skipster
I'm always very leery of taking advice from sales reps. In the 30-some odd years I've been in the green industry, I've never once seen a sales rep or a distributor take the heat for how something turned out in a private business. These guys get paid to sell product, not to have your customers' best interest in mind. Be smarter than the sales rep.
Sounds like you have bad reps. My sales reps have been nothing but a positive to my company and its growth. I also make sure a don't beat them up and nickle and dime them on pricing. A strong partnership goes both ways. With that said I do stay current on all new chemistry's on the market.