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Old 11-04-2012, 11:49 AM
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tnmtn tnmtn is offline
LawnSite Bronze Member
Join Date: Sep 2005
Location: NE Tn.
Posts: 1,009
so far you are handling this the correct way by keeping the brand name off the boards. Many people see these and I am sure reps from all manufacturers check in from time to time. At this point I would begin to keep a log of detailed info about every contact you have with the dealer. It may help if you have to play hardball later. If the dealer doesn't help, then as the other fellow said contact the manufacturer. Make sure to keep names and job titles of everyone you speak with as well as date and time. If you don't get help from the manufacturer then post the brand name here and let the bashing begin. At this point call the manufacturer again and let them know you have been documenting
on here your problems. I imagine they will come up with a solution quicky at that point so you can then say what a great job they did to help you when you found the right contact person. Good Luck,
'78 Chevy C65 Dump
'94 F-350 7.3 IDI
Bobcat B300
Root Grapple
Box Blade
12" & 24" backhoe buckets
Dingo TX425
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