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Old 11-07-2012, 03:27 PM
ralph02813 ralph02813 is offline
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Join Date: Apr 2011
Location: Charlestown, RI
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Quote:
Originally Posted by darryl gesner View Post
I guess the point of my original post was to point out that there is a difference between how we see things and how the customer sees them. Most of them think that a one-time cleanup is the way to go, not understanding that by the time that would occur the lawn would have been smothered for weeks, the grass will be long and the leaves will be thick, wet and matted. Not to mention that if you have multiple properties to service, there is just not enough time to get all the cleanups done at that point before winter sets in without having to call in the National Guard for help.
After doing my rounds this past Monday - I got two emails from customers thanking me for keeping their yards looking so nice - I think we operate very similarly.
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