Originally Posted by Patriot Services
Re-evaluate your hiring/training practices.
Posted via Mobile Device
It always amazes me how threads like this drag on when the best answers is given in post number two .....and everyone ignores it. The very first place you should look when a employee fails.....is yourself and why you allowed them to be hired. The employee most likely did not come looking for employment with a goal of failing in mind.....but did you make sure he was set up for success first by hiring the right person and did you properly ensure you trained him properly.
10% of your customers are 90% of the problem.
You may think the grass is GREENER on the other side, but if you take the time to water your own grass would be just as GREEN[/COLOR].