I have several large HOA clients. I have a couple thoughts:
1- Sometimes you just have to walk a property, let someone complain, and then assure them you will do better. I have done this knowing that we didn't do anything wrong, and I wasn't actually going to change anything either. Just smile and be a good guy.
2- I try to remember that HOA president is a thankless job. No pay, but a bunch of work and complaints from neighbors. Sometimes they need to show the community or other board members that they are "on top of it"- even when there is nothing to be on top of.
Posted via Mobile Device