Originally Posted by herler
Doesn't really matter, it's not a warranty item if it's not a manufacturing defect and if that were the case yours wouldn't be the only one with a broken handle and obviously it is, that's why it was denied and all the argument is moot, you folks can whine and cry all you want but the choice is either treat your equipment right or it will break so just pony up the dang cash and buy another handle because you can switch to another brand and break their handle and they will deny you too.
If th handle breaks because it's a poor design it's a defect. The fact is, it's still a poor design.
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