are you in the business of working for free? I can understand not wanting to lose other people, but you can't make everyone happy all of the time. I'd collect my $ and never answer he phone calls again. People this crazy are known to be crazy for a reason so any bad publicity will more than likely be cancelled out by her own reputation. She probably doesn't have many friends to begin with, and the ones she does have... I bet you wouldn't want to work for anyway.