Well I have contacted her and stopped all services out side of our original agreement. I appreciate the responses, it helped me move forward. As for the 20k, in most cases that's a fair budget for just landscape and I feel like we did a great job with budget constraints, it just doesn't allow for all the extras to make her yard stand out from others. For instance the stone work was cut out along with ground cover. Also her neighbor just spent 200k+ with us and she compares her yard to his with her 20k budget. Basically the woman wants to drink high end wine on a colt 45 budget. It was funny all the complaining she did about money during the process, even said she may one day have to push mow her own yard to save money( she is 60+) , but while we were doing install she had new granite put throughout her whole house by the most high end installer in our area.