Originally Posted by riven123
I had ordered the the PV-18 and after 3 weeks I called Protero for delivery status and they told me they would ship the unit later that week and I would get it early sometime next week. After that week had passed I called back (4th week), and was told they could ship it the next day or I could get a refund. I said I would like a refund. The guy name Bob said I should get a refund the next week. I called them several times during the next three weeks and they always Had some excuse why the credit was not but back on my charge card. So finally I went to the bank and had them do a charge back. The web site might look professional but buyer beware, you don't always get what you see.
Yup.. That is Protero. Place is a Joke!!
Sad part is we couldn't even sell those damn things around here when we did switch to another brand of vac, hell we couldn't give them away.