Originally Posted by jbailey52
So here is the update. Last week I called my dealer to see where we were at. He said "talked to JCB and they are not going to do anything, if anything will be done it will be between you and I" He said he wanted to put pen to paper and get me in a model with a newer manufacturing date (apparently when your machine is a year old, it's ancient and you should need one with a newer manufacturing date to function) I asked to speak with the JCB rep, so he had him call me. We went over the problems, he said let me run it by management and that was over a week ago and have not heard from anyone since.
Man that stinks. I really hope you can find a solution that works for you.
I know several companies here where I live go through a similar situation with Bobcat and there wheel motors on there tracked machines years ago. Bobcat did little for them and out of 5 companies they either let the machines get repoed or they got rid of them at a loss. One company had 10 Bobcat machines at the time and they got little help. You will find similar stories with every manufacturer if you look. It is tough for small buisnesses too survive much less take 50k hit on a machine you cannot use.