Originally Posted by badbart
So, basically, nothing is covered on a new John Deere! But they were quick to let us know that the new ones come with a 3 year warranty! I love the mowers cut and the power is great, but when I spend $15000.00 on a piece of equipment I don't want to hear excuses about my warranty not covering something because we didn't tell them in time?! What, is this a game? If you didn't tell me when you first saw it, it isn't covered....And then for the factory rep to just blow us off....I'm looking for something else that has a REAL WARRANTY! JD can kiss my money goodbye!!
Its not just Deere... My redmax blower needs a rebuild, took it to the dealer and they wouldnt cover it. Told me it wasnt worth fixing buy a new one. I asked them a few questions on what would be covered. It came down to manufacture defects. I went to stihl talked to them and got the same feedback. So I just bought a used blower. Whats the difference? If every problem is going to be blamed on the end user. Theres no point in buying new unless you like shiny stuff.