Originally Posted by MDLawn
I agree with your thought process. People are completely focused on payment rather than total cost. However I don't like "bankrolling" larger things like mulch or clean up jobs. If they walk you're out on the non repeating services.
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I am sure if you put your brain to it there would be a way to still make it appealing to the customer and not extend your risk, especially with a well written contract if you feel the need. Contract or not IMHO the most important thing is how you feel about the customer - are they a risk? If so and you do attempt this with them - then their cost should be higher correct. No different than the bank would treat you if you had missed payments on something and then was applying for a new loan. They might give you the loan - but at a higher rate. Risk vs reward for sure.
10% of your customers are 90% of the problem.
You may think the grass is GREENER on the other side, but if you take the time to water your own grass would be just as GREEN[/COLOR].