Originally Posted by Landscape Poet
MD - you customers, since you have not experienced drought , should be the easiest to convince, if you have been in business for awhile, you know how many cuts a property gets.
Just be honest with them and explain...try it out on a few, you might be surprised if you do a effective job explaining why, how much and showing them that you are not going to rip them off but are just trying to actually run a business. You might be surprised at what their thoughts are.
I agree, it makes sense to the customer who understands you're a business not a hobbyiest, I explain that we're a full time professional landscaping company we're not the kid from down the street or joe blow doing it on the side. This is where image is so important, how do you dress when you go to an appointment? do you listen and take notes when the customer is talking? do you drive up in a fred sanford truck? it makes a difference.