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I think there is a big difference between lowering your price for what you consider to be a desirable account for whatever reason(s) and lowering it under pressure from the customer. I have one account that I give a good price to because it's a nice lawn in a visible location near the entrance to a subdivision that I'd like more work in. That's a business decision I reached on my own. Caving in to pressure from a customer and giving them a lower price can set a dangerous precedent.
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