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Old 12-04-2012, 12:58 PM
MDLawn MDLawn is offline
LawnSite Bronze Member
Join Date: Jun 2008
Location: Western NY
Posts: 1,284
Originally Posted by scotts lawn care View Post
The customer is the Boss for me.....

I have offered both payment plans to my customers: pay a set amount each month, or pay per service performed - also at the end of each month.

I let my CUSTOMER decide how they want to pay......not the other way around. Sure I could say I have to be paid THIS way period!

But I believe in being flexable with my customers because there all different from one another.

I think people will appreciate a few different options when it comes to paying - and I'm glad to work with them.
Probably the best route is to have options for them. Kind of what I stated above. You could pay for each service and the end of the month or pay a fixed rate with a small discount showing it could be less with the fixed plan. I'd rather have the money at the start of a month rather than at the end. Gives you something to operate with.

Separately, people are comparing this to plumbers, mechanics, doctors, dentists which to me is still apples to oranges. NOT ONE of these above do you use weekly, not one. Yes they provide a service but not a recurring one so absolutely payment is paid on demand. Just like doing a large mulch job or patio installation and even some of those require progress payments if they are large enough. I don't see them as a true maintenance service, they are a repair/install type of service which again is not weekly maintenance item. You PLAN on mowing every week during the growing season or am I just the oddball out thinking that I NEED and/or PLAN to service weekly.
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