I really hope all goes well and I feel your pain. Don't doubt yourself or your company or your guys efforts because of one complaint. I understand not wanting to loose a long time customer but you have to look after yourself first. The closer it gets to Christmas the more people want to stretch payments. You have all your proof with the emails, snaps some pics when you go out for the meeting and if you have to do the lein and go to small claims. These days you can't let anybody slide not even $20..... I realized long ago you can't make everybody happy... Wish you the best let us know the outcome.
Posted via Mobile Device