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Old 12-07-2012, 10:07 AM
hackitdown hackitdown is offline
LawnSite Silver Member
Join Date: Apr 2004
Location: Groton, MA
Posts: 2,413
I would just do a few at a time, that way you only risk losing a few. I made the switch with plowing customers, and lost about 20%. But it worked out for the best. I found that it worked better if I did it in writing at renewal gave them time to think and time to compare me to the competition. Most couldn't find a better deal, so they stuck around.

It just depends on how much you need the customer vs. how much they need you. Supply and demand!

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