I separate goods and services. Services, you get what you pay for. A good for the most part is the same everywhere(comparing the same thing). I have no issues with dealers making money on parts(we do on plants), but I do have a problem with the amount of markup on stuff that is generally cheap to make in the first place. The Toyota dealer wanted 7.50 for a piece of plastic that is the size of a dime. It is the fastener to my rhino liner on the tailgate. The employee was flabbergasted at how expensive they were and told me he felt bad selling them high so he gave em to me for their cost(which was still 2.25/ea.). This is for a dime sized piece of plastic. I don't care who the dealer is, I'm not giving them that kind of money for that.
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