Originally Posted by 1idejim
Why do any digging any holes or contact the purveyor before you do a water off meter test?
Photo document the meters dial indicator while water is not being used, wait 5 - 15 mins and take another pic.
If you have a difference in the position of the dial indicator or the leak detector is moving, you have a leak.
I find leaks and buried valves for a living. The toughest part of the job is educating people on simple verification tasks.
Once a leak has been verified or eliminated, proceed in the proper direction.
Drilling or digging exploration or perc holes is one direction to travel but i would call in a soils engineer to consult in any non-leak situation.
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Good advice... I believe they claimed there was no water going into the lawn from the house, which leaves incoming and sewer, but you are correct in making absolutely sure
IMO, calling in a soils engineer to check perculation is like calling an electrical engineer to change a lightbulb... but if people are not comfortable doing a particular thing on their own, it is always better to shift responsibility
to some one else who can handle it...
Whenever a client doesn't agree or understand what I'm saying about anything, I always back-off and tell them they should then talk to So&so about it... CYA, is job 1...