I was recently blamed for a root breaking the existing main irrigation service line (hair line break), and the only thing I did in the area was install a double check valve since there wasn't one installed, and ran irrigation to the back yard and replaced heads in the front. The break wasn't at my tee junction and I held the root up to them for proof, then charged them $85 for the repair. I do 3 year warranty on new installs, and this break had nothing to do with our work. Proof that it is an installation error would be necessary before I paid their bill.
Landscape management, design, and installation
Horticulturalist with Specialization in Landscape Management
25 years old 7 years in business ownership