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Old 12-24-2012, 02:33 PM
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1idejim 1idejim is online now
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Join Date: Jul 2009
Location: State of Jefferson
Posts: 7,832
Originally Posted by 1idejim View Post
I am dealing with a track issue with a major dealership right now.

Regardless of the outcome i will post the issue, time frame and the treatment i receive.
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Trying to do business locally i bought a set of tracks from Les Schwab in 09.

At the time i ordered them i made it clear that i was storing for future use. I pulled the machine in with me and they checked the numbers and looked at the tracks so there would be no mistakes.

Well, i needed to replace the tracks on a job, in the mountains this past July. They didn't fit. Go figure.

Call after call, the replacements on back order. Today a full refund.

Even though it took a lot of time, Les Schwab did stand up to the plate.
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